HR & OFFICE ADMIN

Real time Practice

In a Live Office Environment

Get Recognised

as an Experienced

Professional

• Office manager
• Administrator
• HR Executive
• Pay roll Accountant
• Receptionist
• Personal Assistant
• Secretary
• Office Assistant

• On the job Training
• Starting from the Scratch
• Real-time Projects & Assignments
• 100% Practical Oriented Workshop
• Led by Industry Experts
• Networking With Well Equipped Professionals
• High-quality Training
• Individual Attention
• Enable to Work in a Team and Independently
• Maximizes your Potential & Interpersonal Skills

• Basic Business English
• Front Desk Management
• Business Correspondence
• Telephoning
• Real Assignments on Recruitment
• Payroll & Employee Benefits
• Performance appraisal & Retention
• Manage all kinds of Business activities
• Documentation & Filing
• Ms Office, ERPs & New office technologies
• Activities to Practice Office Skills

• Certificate in Office Management
• Certificate in Human Resource Management
• Certificate in Payroll Management
• Experience Certificate

• Understanding Of Corporate English
• Common Usage Of Words
• Business Vocabulary
• English at workplace
• Verbal & Non-Verbal Communication
• Listening activities
• Different accents
• Reading & Writing Activities
• Interaction with colleagues
• Group discussion activities

• Greetings
• Maintain office equipments
• Scheduling appointments
• Maintaining guest books
• Issuing security passes
• Business dairy management
• Manage Suppliers
• Customer Relationship Management

• Calling, Answering & forwarding calls
• Taking messages & Making enquiries
• Placing order & Follow up calls
• Making appointments
• Complaints & Discussions
• Handling sales & Collection Calls
• Reminder & Request calls
• Calls to the stakeholders
• Interview Calls

• Official Documents of the Company
• Documents of the stock holders
• Confidential, Authorized & Legal Documents
• Documents of Vehicles & Equipments
• Maintain Asset Register
• Lease Agreements
• Insurance Policies
• Manage Credit Agreements & Facilities

• Business Enquiries & Quotations
• Purchase & Sales order & Delivery Notes
• Invoices, Debit Notes & Credit Notes
• Receipts, Payments & PDC Cheques
• Manage Receivables & Payables
• Credit Facility Management
• Petty Cash Management
• Basic Banking Activities
• Maintain Bank Facilities & Loans
• Liquidity Management

• Presentation skills
• Introduction
• Taking initiative
• Coordinating Meetings
• Taking minutes
• Organizing Events

• Providing administrative supports
• Issuing Payments
• Coordinating Transportation
• Booking Flights & Hotels
• Postal and courier services
• Manage Accommodation Facilities
• Reminder & Renewal Activities
• Legalization Assistance
• Support Management

• Payroll Accounting
• Salary Break up
• Time sheet
• Maintaining Employee Registers
• Employee Benefits & Settlements
• Leave Salary and Gratuity
• Maternity and Paternity
• WPS System
• Leave Applications & Approvals
• Labor Laws

• Identifying Vacancies
• Job Description & Listing
• Developing Recruitment Strategies
• Implement Searching strategies
• Reviewing & Screening CVs
• Short listing & Scheduling
• Review Evaluation forms
• Conducting Interviews

• Department wise Selection process
• Evaluation & Salary Negotiations
• Employee Verification Process
• Medical Examinations
• Final Selection
• Appointment Letter & Acceptance
• Employment contract & Visa Procedures
• Following up for the Joining Date
• Employee Orientation, Training and Development

• Design an appraisal program
• Setting performance standards
• Fixing Rating Scales
• Comparison of Actual & Standards
• Review Ratings, Compensation & Benefits
• Promotion , Transfer, Demotion & Separation
• Suspension, Termination & Dismissal
• Retrenchment, Pink slip, Lay off & Retirement

• Common formats
• Email Etiquettes
• Letters to Bank
• Accounting Related letters
• Letters to Employees

• Bank transfer letter
• WPS transfer letter
• Letter for bank facilities
• Authorization letter
• Cheque Book Request
• Other banking activities

• Letter for Balance confirmation
• Debtors follow up (1-2-3)
• Legal reservation letters
• Letters to Customers & Suppliers
• Cheque holding & Other Requests
• Letters to stakeholders
• Letters to Auditors
• Other Occasional Letters

• Interview Invitation
• Offer and Appointment letter
• Salary Increment & Promotional
• Termination letter
• Letter of Appreciation
• Notice
• Memo & Occasional Letters

• Design Retention Strategies
• Motivation Techniques
• Motivation Practices
• Quarterly Reviews
• Reward Employees
• Employee Turnover

• Team Management
• Typing Speed
• Hospitality
• Grooming
• Body Language
• Work under pressure
• Time Management
• Problem-solving skills
• Decision-Making skills
• Negotiation skills

• Manual
• MS Word
• MS Excel
• MS PowerPoint
• MS Outlook
• Invoice Manager