

I A H R M
Branding as an
International
Admin
& HR Professional
ON THE JOB TRAINING

Enables You
To Work as
Secretarial, Business Admin
& HR Executive
ON THE JOB TRAINING

I A H R M
L I V E
Real time Practice
In a Live Office Environment
Get Recognised
as an Experienced
Professional
ON THE JOB TRAINING

Career Path
- Office manager
- Administrator
- HR Executive
- Pay roll Accountant
- Receptionist
- Personal Assistant
- Secretary
- Office Assistant

Why Us
- On the job Training
- Starting from the Scratch
- Real-time Projects & Assignments
- 100% Practical Oriented Workshop
- Led by Industry Experts
- Networking With Well Equipped Professionals
- High-quality Training
- Individual Attention
- Enable to Work in a Team and Independently
- Maximizes your Potential & Interpersonal Skills

Table of contents
- Basic Business English
- Front Desk Management
- Business Correspondence
- Telephoning
- Real Assignments on Recruitment
- Payroll & Employee Benefits
- Performance appraisal & Retention
- Manage all kinds of Business activities
- Documentation & Filing
- Ms Office, ERPs & New office technologies
- Activities to Practice Office Skills

Certifications
- Certificate in Office Management
- Certificate in Human Resource Management
- Certificate in Payroll Management
- Experience Certificate


Basic Business English
- Understanding Of Corporate English
- Common Usage Of Words
- Business Vocabulary
- English at workplace
- Verbal & Non-Verbal Communication
- Listening activities
- Different accents
- Reading & Writing Activities
- Interaction with colleagues
- Group discussion activities

Front Desk Management
- Greetings
- Maintain office equipments
- Scheduling appointments
- Maintaining guest books
- Issuing security passes
- Business dairy management
- Manage Suppliers
- Customer Relationship Management

Telephoning
- Calling, Answering & forwarding calls
- Taking messages & Making enquiries
- Placing order & Follow up calls
- Making appointments
- Complaints & Discussions
- Handling sales & Collection Calls
- Reminder & Request calls
- Calls to the stakeholders
- Interview Calls

Maintain Documents & Filing
- Official Documents of the Company
- Documents of the stock holders
- Confidential, Authorized & Legal Documents
- Documents of Vehicles & Equipments
- Maintain Asset Register
- Lease Agreements
- Insurance Policies
- Manage Credit Agreements & Facilities

Manage Accounting
- Business Enquiries & Quotations
- Purchase & Sales order & Delivery Notes
- Invoices, Debit Notes & Credit Notes
- Receipts, Payments & PDC Cheques
- Manage Receivables & Payables
- Credit Facility Management
- Petty Cash Management
- Basic Banking Activities
- Maintain Bank Facilities & Loans
- Liquidity Management

Meetings & Events
- Presentation skills
- Introduction
- Taking initiative
- Coordinating Meetings
- Taking minutes
- Organizing Events

Supporting Activities
- Providing administrative supports
- Issuing Payments
- Coordinating Transportation
- Booking Flights & Hotels
- Postal and courier services
- Manage Accommodation Facilities
- Reminder & Renewal Activities
- Legalization Assistance
- Support Management

Payroll
- Payroll Accounting
- Salary Break up
- Time sheet
- Maintaining Employee Registers
- Employee Benefits & Settlements
- Leave Salary and Gratuity
- Maternity and Paternity
- WPS System
- Leave Applications & Approvals
- Labor Laws

Recruitment & Interview Process
- Identifying Vacancies
- Job Description & Listing
- Developing Recruitment Strategies
- Implement Searching strategies
- Reviewing & Screening CVs
- Short listing & Scheduling
- Review Evaluation forms
- Conducting Interviews

Recruitment & Selection Process
- Department wise Selection process
- Evaluation & Salary Negotiations
- Employee Verification Process
- Medical Examinations
- Final Selection
- Appointment Letter & Acceptance
- Employment contract & Visa Procedures
- Following up for the Joining Date
- Employee Orientation, Training and Development

Performance Appraisal
- Design an appraisal program
- Setting performance standards
- Fixing Rating Scales
- Comparison of Actual & Standards
- Review Ratings, Compensation & Benefits
- Promotion , Transfer, Demotion & Separation
- Suspension, Termination & Dismissal
- Retrenchment, Pink slip, Lay off & Retirement

Business Letters
- Common formats
- Email Etiquettes
- Letters to Bank
- Accounting Related letters
- Letters to Employees

Letters to Bank
- Bank transfer letter
- WPS transfer letter
- Letter for bank facilities
- Authorization letter
- Cheque Book Request
- Other banking activities

Accounting Related Letters
- Letter for Balance confirmation
- Debtors follow up (1-2-3)
- Legal reservation letters
- Letters to Customers & Suppliers
- Cheque holding & Other Requests
- Letters to stakeholders
- Letters to Auditors
- Other Occasional Letters

Letters to Employee
- Interview Invitation
- Offer and Appointment letter
- Salary Increment & Promotional
- Termination letter
- Letter of Appreciation
- Notice
- Memo & Occasional Letters

Employee Retention
- Design Retention Strategies
- Motivation Techniques
- Motivation Practices
- Quarterly Reviews
- Reward Employees
- Employee Turnover

Skills Development Activities
- Team Management
- Typing Speed
- Hospitality
- Grooming
- Body Language
- Work under pressure
- Time Management
- Problem-solving skills
- Decision-Making skills
- Negotiation skills

Live Projects & Assignments
- Manual
- MS Word
- MS Excel
- MS PowerPoint
- MS Outlook
- Invoice Manager

Real-Time
Workshop on
HR & ERP Softwares